Battery selection and ordering
How do I choose a battery for an FPV drone?
To choose the right battery for an FPV drone, first consider its dimensions, voltage and capacity. The battery must physically fit your configuration, match the system voltage and provide sufficient energy for the intended application.
When you are unsure which option is suitable, we will help you select the right battery for your specific drone or application.Are your batteries compatible with specific drone models?
Yes, we manufacture and select batteries for various types of unmanned systems. Our solutions may be suitable for Mavic 3, Mavic 3T, Matrice, FPV drones of various sizes, Leleka, Vampire and Blyskavka UAVs, interceptor drones and other platforms.
When you are unsure about compatibility, we will help you check the specifications before purchasing.Can you help me check compatibility before purchasing?
Yes, we can help you check compatibility before purchasing or placing an order. When you are unsure which battery is suitable for your platform, simply provide basic information about the drone or system, and we will advise you on compatibility, specifications and available options.
Compatibility consultations are free of charge.Can batteries operate at low temperatures and in wet conditions?
Yes, the batteries can operate at low temperatures and be used in wet conditions. The recommended temperature range for maintaining capacity is approximately -10 °C to +40 °C.
The battery also has the necessary internal protection and two layers of film to prevent moisture from damaging it. However, the operating conditions of the specific application should be considered to ensure reliable performance and a longer service life.Is every battery tested before shipment and under real-world conditions?
Yes, every battery is inspected before shipment. We check the quality of the welding, soldering and cables and perform a capacity test using an electronic load.
The batteries are also tested under real-world conditions to evaluate their performance under actual loads.What is the estimated battery service life?
The estimated battery service life is approximately 800–1,000 cycles. The actual service life depends on usage intensity, charging and discharging conditions, temperature and overall load.
Which payment methods are available?
We offer several payment methods to make ordering convenient for both retail and corporate customers.
Available options include:● online card payment; ● bank transfer for sole proprietors and legal entities; ● cash payment upon pickup; ● cash on delivery.
Payment via PayPal is also available.Which delivery methods are available?
Orders can be delivered in several ways:
● to a Nova Poshta branch; ● by Nova Poshta courier; ● to a Nova Poshta parcel locker; ● by customer pickup; ● by our own vehicle within the city or between cities.
We provide several delivery options so that you can choose the most convenient one based on the type of order.Do the batteries come with a warranty?
Yes, all products are covered by a one-year warranty. If you experience any issues with the battery during use, you can contact us so that we can review the situation under the warranty terms.
Can I return or exchange a product?
Yes, products can be returned or exchanged within 14 days. To submit a request, provide your refund details and briefly describe the reason for the return.
Products damaged by the customer are no longer eligible for return or exchange.
Wholesale orders and cooperation
Can I order a battery for a specific drone or system?
Yes, we manufacture batteries for specific drones, unmanned systems and technical platforms. This applies both to standard configurations and non-standard applications that require a custom battery pack tailored to your specifications, operating format and load requirements.
What information is required for a custom order?
To begin selecting a custom battery, simply provide the main specifications you already know.
For a battery intended for a specific drone, the available dimensions and controller model are usually sufficient to begin. We will then confirm the capacity, configuration, shape, connectors, quantity and other technical requirements.Which battery specifications can be customised?
A custom battery pack can be adapted in terms of capacity, configuration, connectors, shape and other technical specifications. We can manufacture a battery for a specific customer application, including a non-standard pack shape when required by the system or operating scenario.
How long does a custom order take to manufacture?
The average manufacturing time for a custom order starts from one day. Larger orders or batteries with more complex specifications may take longer.
In each case, we confirm the actual lead time before the order enters production.Is there a minimum quantity for a custom order?
No, there is no minimum order quantity. We work with both individual custom battery requests and larger batches, depending on your application, technical requirements and cooperation format.
Can you work with customer-supplied components?
Yes, we can work with either our own components or components supplied by the customer. This arrangement is agreed separately depending on the battery pack requirements, technical specifications and project details.
Do you offer urgent shipping?
Yes, urgent shipping is available. When the required quantity is in stock or the order does not require a lengthy manufacturing process, it can be dispatched on the same day.
The cut-off time for same-day dispatch is approximately 7:00 PM.Do you offer special terms for wholesale customers?
Yes, special terms are available for wholesale customers. These may include discounts, individual pricing, priority production and separately agreed cooperation terms depending on the order volume, order frequency and battery specifications.
How do wholesale orders work?
Wholesale cooperation is arranged individually for each customer. The process usually follows these steps: request → quotation → approval of terms → manufacturing → delivery, although the details depend on the quantity, battery configuration and format of future cooperation.
Can permanent cooperation terms be established for partners?
Yes, permanent cooperation terms can be established for partners. This is convenient for regular orders and long-term cooperation where predictable pricing, agreed terms and a clear working process are important.